Terms Policy
Last updated: August 27, 2026
Terms & Conditions
Last Updated: August 27, 2026
Welcome to Khan Masale. These Terms & Conditions govern your access to and use of our website, products and services. By accessing, browsing or using this website, you agree to be bound by these terms.
If you do not agree with any part of these Terms & Conditions, please discontinue use of the website.
1. About Khan Masale
Khan Masale
Moti Masjid, Motiya Park,
Bhopal, Madhya Pradesh – 462001, India
Email: khanmasala075@gmail.com
Phone: 99266 70499
2. Use of Our Website
You may use this website only for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to the website, server or related systems.
Interfere with the operation or security of the website.
Copy, reproduce, distribute or commercially exploit website content without our written permission.
Upload or transmit harmful, malicious or unauthorized material.
Use information obtained from the website for unauthorized commercial purposes.
We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and up to date.
However:
Product images may vary slightly from the actual product due to photography, lighting, display settings or packaging changes.
Product availability may change without prior notice.
Packaging, labeling or product presentation may occasionally be updated.
We do not guarantee that every product detail displayed on the website will always be completely error-free.
If you have questions about a product, please contact us before placing an order.
4. Orders and Purchases
If our website allows customers to place orders, submitting an order constitutes a request to purchase the selected products.
Khan Masale reserves the right to:
Accept or reject an order.
Limit quantities of products available for purchase.
Cancel an order due to product unavailability, pricing errors, technical issues or suspected fraudulent activity.
Contact the customer for additional information when reasonably necessary to process an order.
If an order is cancelled after payment has been received, any eligible refund will be processed according to the applicable refund and cancellation terms.
5. Pricing
We make reasonable efforts to display accurate product prices on our website.
Prices may change from time to time without prior notice.
In the event of an accidental pricing or listing error, Khan Masale reserves the right to correct the error and, where applicable, cancel the affected order.
Any applicable taxes, delivery charges or other fees may be displayed separately during the purchasing process.
6. Payment
Where online payment is available, payments may be processed through third-party payment service providers.
Customers agree to provide accurate and complete information required to process their transactions.
Khan Masale does not guarantee uninterrupted availability of third-party payment services and is not responsible for failures or issues caused directly by external payment providers.
7. Shipping and Delivery
Where delivery services are offered, orders will be dispatched to the delivery address provided by the customer.
Delivery timelines may vary depending on factors such as:
Delivery location
Product availability
Courier or logistics service
Weather conditions
Public holidays
Unforeseen operational circumstances
Estimated delivery times are indicative and may not always be guaranteed.
Customers are responsible for providing accurate delivery information. Khan Masale will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.
8. Returns, Refunds and Cancellations
Returns, refunds and order cancellations, where applicable, will be handled according to our applicable Return & Refund Policy.
Because food products and consumable items may have specific safety and hygiene requirements, certain products may not be eligible for return after delivery except where permitted under applicable law or where the product is damaged, defective or incorrectly supplied.
Customers should contact us as soon as possible if they receive a damaged, incorrect or defective product and provide relevant order details and supporting photographs where appropriate.
9. Food Products and Allergies
Customers should carefully read the product packaging, ingredient information, allergen declarations and preparation instructions before consuming any product.
Individuals with food allergies, sensitivities or dietary restrictions should verify the applicable product information before consumption.
Khan Masale shall not be responsible for adverse reactions resulting from a customer's failure to review applicable product information or from individual allergies or sensitivities, to the extent permitted by applicable law.
10. Intellectual Property
All content available on this website, including but not limited to:
Logos and trademarks
Brand names
Product photographs
Product descriptions
Text and graphics
Website design
Images and videos
Icons and other visual elements
is owned by or licensed to Khan Masale, unless otherwise stated.
You may not reproduce, modify, copy, distribute, publish or commercially exploit our content without prior written permission.
11. User-Submitted Information
If you submit information, reviews, feedback, suggestions, photographs or other content through our website or communication channels, you represent that you have the necessary rights to provide that content.
By submitting such material, you grant Khan Masale permission to use it for legitimate business purposes, including improving our products and services or displaying customer feedback, subject to applicable law and our Privacy Policy.
We reserve the right to remove content that is unlawful, offensive, misleading, abusive or otherwise inappropriate.
12. Third-Party Links
Our website may contain links to third-party websites, services or platforms.
These links may be provided for convenience or additional information. Khan Masale does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
13. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
Available without interruption
Free from technical errors
Free from viruses or other harmful components
Compatible with every device or browser
We may temporarily suspend, modify or discontinue portions of the website for maintenance, updates, security or other operational reasons.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Khan Masale shall not be liable for indirect, incidental, special or consequential losses arising from your use of the website or products, except where such liability cannot legally be excluded.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot be excluded under applicable law.
15. Indemnification
You agree to indemnify and hold Khan Masale, its owners, employees, representatives and service providers harmless from claims, losses, liabilities, damages or expenses arising from your unlawful use of the website, violation of these Terms & Conditions or infringement of the rights of another party.
16. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
By using the website, you acknowledge that you have reviewed the applicable Privacy Policy.
17. Changes to These Terms
Khan Masale reserves the right to update or modify these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on this website. The "Last Updated" date at the top of this page will indicate when the terms were most recently revised.
You should periodically review this page to remain informed about the applicable terms.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction in Bhopal, Madhya Pradesh, subject to applicable law.
19. Contact Us
If you have questions regarding these Terms & Conditions, orders, products or our services, please contact us:
Khan Masale
Moti Masjid, Motiya Park,
Bhopal, Madhya Pradesh – 462001, India
Email: khanmasala075@gmail.com
Phone: 99266 70499
We will make reasonable efforts to respond to your enquiries and resolve concerns appropriately.
20. Acceptance of Terms
By accessing or using the Khan Masale website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with these terms, you should discontinue use of the website.